Privacy Policy

1. Data Controller

Wildbach Camping

CL Schmitz GmbH

Platiß 1

53940 Hellenthal

Owners: Lorenz and Clemens Schmitz

Phone: 02482 / 1500

Email: info@wildbach-camping.de

2. Collection and Storage of Personal Data When Visiting the Website

When you access our website, technical information is automatically collected, including:

  • IP address of the device
  • Date and time of access
  • Browser type and version
  • Operating system
  • Referrer URL (previously visited page)

This data processing is technically necessary to provide our website, ensure system security and prevent misuse.

Legal basis: Art. 6(1)(f) GDPR (legitimate interest).

Storage period: Server log files are usually deleted after 7-30 days.

3. Contact

If you contact us by phone or email, we process the data you provide exclusively to handle your inquiry.

Legal bases:

  • Art. 6(1)(b) GDPR (pre-contractual measures)
  • Art. 6(1)(f) GDPR (legitimate interest)

The data will be deleted as soon as it is no longer required.

4. Online Booking via Campalot

For reservations of pitches or rental objects, you will be redirected to the external booking system 'Campalot'. Campalot is responsible for processing on the booking page.

5. Cookies & Consent Management

Our website uses technically necessary cookies and – with your consent – analytics cookies (Google Analytics). Your consents are managed via our cookie banner.

Legal bases:

  • Technically necessary cookies: Art. 6(1)(f) GDPR
  • Analytics and marketing cookies: Art. 6(1)(a) GDPR (consent)

6. Google Analytics

We use Google Analytics if you have consented via the cookie banner.

Collected data includes:

  • Page views and duration of use
  • Click paths
  • Anonymized IP address
  • Technical information (browser, device type)

Provider: Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland. Data transfer to the USA cannot be excluded. You can withdraw your consent at any time via the cookie banner.

7. Instagram

Links or embedded content from Instagram may be displayed on our website.

When accessing such content, personal data may be transmitted to: Meta Platforms Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland.

This is done exclusively on the basis of your consent pursuant to Art. 6(1)(a) GDPR.

8. Data Sharing

Personal data is only shared:

  • when necessary for contract fulfillment,
  • when legal obligations exist,
  • when external service providers act as processors (Art. 28 GDPR).

9. Storage Period

We only store personal data for as long as necessary for the respective purposes or as required by legal retention obligations.

10. Your Rights as a Data Subject

You have the following rights under Art. 15-21 GDPR:

  • Access
  • Rectification
  • Erasure
  • Restriction of processing
  • Data portability
  • Objection to processing
  • Withdrawal of consent

Please direct inquiries to: info@wildbach-camping.de

11. Right to Complain

You can file a complaint with a data protection supervisory authority.

Competent authority for NRW:
State Commissioner for Data Protection and Freedom of Information North Rhine-Westphalia
www.ldi.nrw.de

12. Data Security

We use technical and organizational measures to protect your data from loss, misuse and unauthorized access.

13. Changes to this Privacy Policy

We reserve the right to adapt this privacy policy if legal or technical changes require it.

The current version can always be found on our website.